In sales and aftersales, one thing is at the forefront: the satisfaction of our customers. Our dedicated teams ensure that they receive the excellent service that distinguishes the BMW Group. We guarantee premium quality in every interaction – whether in direct contact or behind the scenes. To achieve this, we work closely with our markets, branches, and technical service.
With creative ideas, data-driven analyses, and a keen sense of markets and cultures, we develop tailored solutions – from the first contact to post-purchase support. Our goal? Not just excellent service, but a customer experience that makes our brands distinctive and turns our customers into passionate ambassadors for our products.