Aftersales Customer Satisfaction & Loyalty Sofia 15.10.2026

Aftersales Business Support

THE BEST INTERNSHIP ALWAYS HAS A 'YOU' IN TEAM.

SHARE YOUR PASSION.

We believe in creating an environment where our interns really can learn by doing  and where they are given their own areas of responsibility right from the start of their time with us. That’s why our experts will treat you as part of the team from day one, encourage you to bring your own ideas to the table – and give you the opportunity to really show what you can do.

What awaits you?

  • Get hands-on experience with Customer Support KPIs, preparing reports and turning data into useful insights.
  • Work closely with our partners by supporting the communication of Technical Actions.
  • Gain insight into environmental and recycling processes and take care of the related documentation. 
  • Become part of our daily operations by helping to coordinate internal documents and information flows.
  • Help keep our Customer Support processes running smoothly by managing customer complaint data and ensuring accurate and well-organized information.

 

 

What should you bring along?

  • You’ve successfully completed your bachelor’s degree and are ready to put your knowledge into practice.
  • You’re a great communicator and team player who enjoys working with others.
  • You’re fluent in English, both written and spoken, and feel confident using it in an international environment.
  • You’re fluent in Bulgarian and comfortable communicating with customers and partners.
  • You have an analytical mindset and are confident working with MS Office tools.

 

What we offer at BMW Bulgaria?

With us you’ll surely find excellent and versatile opportunities to actively shape the sustainable mobility of the future. To the motivating working environment in our dynamic teams, we offer the following benefits:

  • Home office
  • 25 days of vacation

 

Start date: November 2026

Type of employment: limited 12 months Internship
Working hours: 40

 

You enjoy working in an international team and would like to join us in shaping the mobility of tomorrow? Apply now!

 

Note: Please apply exclusively online via our career portal. Applications via other channels (esp. e-mail) cannot be considered.

At the BMW Group, we place great importance on equal treatment and equal opportunities. Our recruiting decisions are based on the personality, experience, and skills of the applicants. Learn more here.

Aftersales Business Support

com.bmw.grpw.core.models.jobfinder.IdDisplayItem@2d9d6c87
20261015
Automotive
Sofia
Bulgaria
Legal Entity:
BMW Bulgaria EOOD 
BMW Group
Location:
Sofia
Job Field:
Aftersales Customer Satisfaction & Loyalty
Job Id:
198613
Publication Date:
15.10.2026
Internship
Full-time