[BMW Korea] Warranty & Customer Care (Intern)

SPREAD ENTHUSIASM.

SHARE YOUR PASSION.

Our aftersales teams make a difference every day – through their passion, their business acumen, their communication skills and their instinct for how to make our customers happy. And all of this in an environment that sets no limits to personal development and rewards dedication with appreciation and generous benefits.

[Notice] 이력서는 반드시 채용 포털 사이트에 첨부된 BMW Korea Application Form을 사용하여 작성 및 제출해 주시기 바랍니다. (자유 양식 이력서는 검토되지 않습니다.)

About the Team
The Warranty & Customer Care team supports performance reporting, settlement processes, and operational activities related to warranty services and customer care.

What awaits you?

• Consolidate warranty service performance data and analyze related trends.
• Support dealership settlement processes using performance data and supporting documentation.
• Analyze and report key performance indicators for warranty and customer care operations.
• Assist with additional operational tasks as required.

What should you bring along?

• Bachelor’s degree in Business, Industrial Engineering, Mechanical Engineering, or related fields preferred.
• AI, Data analysis(SQI, Python, etc.) and Statistics-related experience preferred.
• Proactive attitude & excellent communication skill.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word), AI models(Copilot, Claude or the other AI models).
• Fluent in English communication and Native in Korean.

If you have any inquiries, please contact us.
BMWKorea.Internship@bmw.co.kr