Retailer Support and Claims Intern (4 Months)
A GOOD INTERNSHIP IS NEVER HANDS OFF.
SHARE YOUR PASSION.
We believe in creating an environment where our interns really can learn by doing and where they are given their own areas of responsibility right from the start of their time with us. That’s why our experts will treat you as part of the team from day one, encourage you to bring your own ideas to the table – and give you the opportunity to really show what you can do.
What awaits you?
- Support Retailer network on warranty pertaining to all policies, goodwill, warranty systems, consumer application, & update of local database AS400.
- Responsible for identifying & updating all Retailer facing warranty information
- Provide Retailer & customer support for service relevant topics
- Responsible for warranty support systems
- Cross functional support for appeals
- Process claims BSI and Technical Campaigns
- Provide guidance to Retailer network on warranty policies, systems, application errors, foreign country service/ repair reconciliation
- Responsible for vehicle status updates (Written off, imported, and vehicle manipulations).
What should you bring along?
- College or University diploma/degree
- Strong Current Automotive background
- Previous warranty experience
- Excellent communication and interpersonal skills
- Proven customer service and problem-solving skills
- Strong computer skills including Word, Excel, Access, PowerPoint
- Knowledge of Reynolds & Reynolds operating system
- Strong reporting and data collection skills
- Bilingual English/French would be an asset
Ready to transform insights into action and strategy into results? Apply now!
Note: Please apply exclusively online via our career portal. Applications via other channels (esp. e-mail) cannot be considered.
What we offer?
- An award-winning culture.
- Cutting edge innovation and creativity.
- Flexible working models. **
- World-class office space.
- Fresh & nutritious meals in our amazing fully staffed, and subsidized, onsite cafeteria.
- Fully stocked coffee/tea bar.
** We encourage interested candidates who may legally work in Canada to apply for the role.
Type of employment: limited
Working hours: 37.5 hours
Compensation
The compensation range for this role is $47,000 - $49,000, with variations based on factors like experience, education and skills. Experienced candidates are encouraged to apply.
At the BMW Group, we place great importance on equal treatment and equal opportunities. Our recruiting decisions are based on the personality, experience, and skills of the applicants. Learn more here.
BMW Canada is committed to being an equal opportunity employer and to fostering an inclusive and accessible experience for all candidates. We welcome and encourage applications from people with disabilities. Accommodation is available on request. Candidates may contact accessibility@bmw.ca for accessibility assistance/ support during the recruitment process.
Retailer Support and Claims Intern (4 Months)
