Appointment Planner, Kiba Service Center

Responsible for managing customer appointments and related administrative tasks, including:

1. Handling reservation calls, preparing for customer arrivals, arranging replacement vehicles, coordinating outsourcing, and organizing parts.

2. Creating and managing work slips.

3. Managing arrival reservations using dealer specific system.

4. Training and supervising temp (ZAK) Appointment Planners

5. Organizing slips, filing documents, and performing other related duties as needed.