Workshop Manager

BMW Group Park Lane are looking for a Workshop Manager. This role is based at BMW Park Royal

This role is responsible for managing all workshop activity, including Used Car Prep, to consistently achieve budgets and targets, including Compliance, Health and Safety and Training. Maintaining high levels of skill, quality and efficiency within the workshop, including Workshop Control, Quality Control, Service and Maintenance and Technical Repair and tooling.

What awaits you?

• Ensure agreed processes are managed and maintained for customers and staff.
• Maximising opportunities and customer expectations in accordance with our working charter.
• Deal with staff and suppliers in a courteous, efficient and considerate manner
• Oversea Tyre implant and stock
• Oversea workshop control
• Cover for workshop controller (Annual leave, Sick &Training)
• Manage all special tools and equipment
• Manage all workshop training, including mandatory training
• Manage oils and consumable stock (Order as required) including oil and sundry waste management
• Manage all workshop Health and Safety (including assessments and action plans)
• Manage all workshop compliance and accreditations

What should you bring along?

• Competent level in English and Maths (GCSE or equivalent)
• Up to date mechanical and technical competence preferred – Minimum standard would be Level 3 IMI Motor Vehicle Service and Maintenance Technician
• Previous experience in instructing technicians with repair instructions and procedures
• Leadership or Management experience
• Customer Handling Experience
• Excellent Communication Skills
• Proficient Negotiator
• Customer centric focus, adapt to customer demands

Details

• 45 Hrs per week, Monday to Friday, 8 am – 6 pm with 1 hour lunch.
• Saturday working (as per rota) – 1 in 4, paid as overtime.
• 25 Days annual leave, plus bank holidays

Closing Date: Wednesday 3rd December 2025

With BMW Group a career can offer long term opportunities for growth and development locally, nationally and internationally. The BMW Group invests in its employees and boasts a positive and supportive culture and flexible working environment. With prestigious offices based around the UK that provide a great place to work with good people and exciting, engaging and industry leading brands.

We are proud to be a part of the Disability Confident scheme. The scheme supports employers to make the most of the talents disabled people can bring to the workplace.

At the BMW Group, we place great importance on equal treatment and equal opportunities. Our recruiting decisions are based on the personality, experience, and skills of the applicants. 

Successful candidates will be required to complete background screening checks and the offer of employment will be subject to results which we consider are satisfactory. Checks will include references, right to work, IT system Compliance Integrity Check (COIN), CV and relevant qualifications. Checks may also include criminal records, adverse financial (credit), directorships, address, internet research and/or driving licence. If you have any queries on any of these checks, please discuss with us and we will be happy to go through with you in more detail.