Intern, US Quality & Requirement, Vehicle Interior & Exterior

As an independent group of companies, the BMW Group has a commitment to creativity and breakthrough ideas that goes well beyond the racetrack. In order to continuously create ultimate driving machines, we drive our growth and design excellence by staffing our teams with individuals who are innovative and always looking for the next great idea. If you share our vision and view yourself as an independent, creative thinker, we invite you to join our team in this exceptional role located in Woodcliff Lake, NJ.

This is a full-time internship position for our Spring Rotation, from March 24, 2025 through September 19, 2025 in Woodcliff Lake, NJ.

The intern will support the engineering team with quality and R&D topics concerning vehicle interior and exterior concepts. The role will involve researching and consolidating customer feedback for clear definition of improvement opportunities, defining use cases for US customers which must be adequately addressed in vehicle concepts, as well as researching other solutions in the market – both within and outside the automotive sector – which show a high level of customer satisfaction in addressing daily needs.

Key Responsibilities:

• Report directly to the senior engineer responsible for interior and exterior concept requirements

• Utilize available data sets from internal and external sources to define the areas of the car which are in most need of improvement

• Support the senior engineer in defining the root cause of customer dissatisfaction (i.e. technical issue, market specific use case not supported well, concept does not support US market values)

• Coordinate with dealer and customer facing personnel (colleagues from welcome call, technical service, data analytics, and others) to align US top issues with interior and exterior concepts

• Presentation of the research results and proposals for improvements will be given to the supervisor and to the engineering group.

• Benchmarking (study of publicly abvailable media as well as hand-on on benchmarking vehicles),

• Maintaining and optimizing existing tools to automaticaly evaluate results and verbatims of customer surveys using AI and traditional SW technologies

• Support IQS evaluations

• Support Welcome Call Data evaluations

• Alignment of work results with AQ departments in Munich

• Support synchronbization to other Q-Liaison-areas like drive dynamics and Infotainment

Join the BMW North America team and enjoy a high-performance Total Rewards package that may include:

• Medical Insurance

  • All with options for $0 Employee contribution

• Paid Time Off in addition to Company paid holidays where eligible

• Hybrid work environment

• Intern Vehicle Lease Program

The hourly rate for Undergraduate students is $29.90

The hourly rate for Graduate students is $36.80

The selected student's academic level will be used to determine the final pay rate. This statement is in accordance with state and local pay disclosure requirements. 

Even more so than the generous compensation and benefits, the culture and values of Shared Services make it the ultimate working environment. These values are Responsibility, Appreciation, Transparency, Trust, and Openness. We allow these values to guide the way we conduct ourselves and our business.

At BMW, we are driven by diversity, equity, and inclusion. We are proud to be an Equal Opportunity Employer and are welcoming of all individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Requirements:

• Currently enrolled in a bachelor or master’s degree program at an accredited college or university 

• Possess a minimum cumulative GPA of 3.0 (not just in major)

• Have completed at least 30 college credit hours at time of application 

• Field of study: Engineering, Computer Science, or related field

• Must attach a copy of college unofficial transcript

• Ability to work full-time (36.25 hours/week)

• Prior BMW Group experience (applicable to international J1 students only)

• Experience with Customer Research

• Excellent Knowledge of MS Word, MS PowerPoint, MS Excel

• Excellent time-management skills; ability to prioritize and handle multiple tasks simultaneously

• Ability to manage sensitive and confidential information

• Excellent organizational and planning skills

• Self-motivated, adaptable to a dynamic environment

• Able to work both independently and as part of a team

Preferences:

• Languages: English (fluent, oral, and written)