Aftersales Service Development Internship
A GOOD INTERNSHIP IS NEVER HANDS OFF.
SHARE YOUR PASSION
We believe in creating an environment where our interns really can learn by doing and where they are given their own areas of responsibility right from the start of their time with us. That’s why our experts will treat you as part of the team from day one, encourage you to bring your own ideas to the table – and give you the opportunity to really show what you can do.
Our Summit ONE in Farnborough is home to the National Sales Company for the BMW Group in the UK, as well as BMW Group Financial Services which offers retailers, corporate and private customers a range of customised financial services. Alphabet (GB) Ltd. as a leading provider of Business Mobility Services is also located in Farnborough. We decided in November 2020 to bring together BMW Financial Services and Alphabet to stay relevant to our customers and continue to succeed in a rapidly changing business environment.
BMW UK, Farnborough - Aftersales Service Development Intern - 13 Month Placement (July 2026)
What awaits you?
- A multi-faceted role sitting within the Customer Support Business Development team but reporting into the Service Development function, with the purpose of supporting the core programmes / marketing initiatives and BAU activities.
- This role will support with the development of a range of service programmes (Service Inclusive, Proactive Care etc), adding value to Customers and the Retailer Network for both BMW and MINI brands.
- From day one you will utilise reporting, analytics, and market intelligence to ensure that our Service product offerings are competitive in the UK market, driving customer retention and profitability.
- You will play a key role in supporting the team to review and enhance existing initiatives as well as bringing new ideas to market where we can identify commercial opportunity.
- Alongside this you will be responsible for assisting with the planning of our quarterly marketing campaigns and supporting with the implementation of pilot programmes from BMW AG.
Qualifications and Experience
- Well organised, able to prioritise and has an appreciation of meeting deadlines (including interim goals) as well as basic Project Management skills.
- Comfortable to work on both individual projects and team initiatives simultaneously.
- Confident interpersonal, communication and presentation skills.
- Self-motivated, organised, show initiative and flexibility.
- Prepared to take ownership of elements within a project and challenge positively.
- Basic automotive commercial awareness, Aftersales and Retailer knowledge advantageous.
- Confident in the use of PowerPoint, Word, and Project.
- Experience in the use of MS Excel with the ability to manage and maintain a reporting suite with the opportunity to develop new reports as required.
- Potential to understand Manufacturer Systems and Financial Controlling processes.
- Awareness of the importance of brand values to a multi-national organisation.
Why choose us?
· Great Pay – A competitive annual salary of £25,300, 27 days holiday per annum (pro rata to your contract) and an attractive pension scheme.
· Rewarding Work-Life Balance – Contracted working hours are 37.5 hours a week, Monday to Friday, helping you develop a fulfilling work-life balance.
· Exciting Additional Benefits – You will have the opportunity to enjoy other employee benefits, including a subsidised on-site restaurant and access to our Advantages scheme which gives you a range of offers and discounts.
What do you need to do now?
Apply early as we operate rolling recruitment—applications may close earlier if we receive sufficient interest. The process includes online testing, an assessment centre, and a virtual interview with the hiring manager.
Eligibility:
- Returning to studies for at least 6 months after the placement.
- Proof of legal right to work in the UK.
Equal Opportunities
At the BMW Group, we place great importance on equal treatment and equal opportunities. Our recruiting decisions are based on the personality, experience, and skills of the applicants.
Closing Date: Sunday 30th November 2025
Further Questions?
Email us at recruitment-uk@bmwgroup.com
