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Marketing Farnborough 02.10.2023

BMW UK, National Sales Company, Farnborough - Marketing, Customer Support - 13 Month Placement (July 2024)


We believe in creating an environment where you, our placement student, can learn and develop during your time with us and where you are given your own areas of responsibility from the start. Our experts and mentors will treat you as part of the team from day one, encouraging you to bring your own ideas to the table and giving you the opportunity to show what you can really do.

Our Summit ONE in Farnborough is home to the National Sales Company for the BMW Group in the UK, as well as BMW Group Financial Services which offers retailers, corporate, and private customers a range of customised financial services. Alphabet (GB) Ltd. as a leading provider of Business Mobility Services is also located in Farnborough.  We decided in November 2020 to bring together BMW Financial Services and Alphabet to stay relevant to our customers and continue to succeed in a rapidly changing business environment.

Within our self-contained campus, we offer a modern way of working with an empowering office culture, some aspects of which include:

• Our work persona shift – being yourself is effortless and so increases efficiency. For this reason, we allow our employees to express themselves through the way they dress.
• Flexible working hours - working flexibly improves mental perspective and increases sustained productivity. This means our leaders maintain balance, not burnout, through focusing on output, not attendance.
• The opportunity to get involved with our continued support of our house charity with a variety of fundraising events throughout the year.
• Throughout our offices, there are open creative spaces which hold facilities such as table-tennis tables to encourage innovation and employee engagement.


BMW UK, National Sales Company, Farnborough - Marketing, Customer Support - 13 Month Placement (July 2024)

We are looking for a confident and eager to learn individual to join our Marketing, Customer Support team. Our team work closely with our agency partners, retailers, and internal stakeholders to create products, programmes, and campaigns to deliver industry leading experiences for our customers. The team works across a vast range of marketing channels, offering a well-rounded experience across the Marketing function. Our team operate on a 'best idea wins' culture, meaning you will not only be encouraged to contribute your ideas and be actively involved in improving our marketing operations, but you will also be a key and valued member of the team from day one. We will provide the opportunity for you to develop your knowledge through your placement year, providing you with transferrable skills to take forward to your future studies and career. 

What will you be doing?

Our team work in a diverse, fast paced, and vital department within the BMW Group organisation, with this role also offering the unique opportunity to work across both the BMW and MINI brands across the topic of vehicle ownership. The Intern in our Marketing, Customer Support department is responsible for supporting the communication of key product areas, including Service, Maintenance & Repairs, Accessories (including M Performance Parts and MINI John Cooper Works Accessories), Bodyshop, Lifestyle, and Genuine Parts. This role will present the opportunity to work with a wide range of internal BMW Group departments and have contact with the BMW Group’s international network. Your specific responsibilities will include:

  • Taking ownership of projects across National, Retailer, and Digital Marketing topics, utilising a wide variety of channels.
  • Social media activity and e-commerce projects.
  • Collaborating with Product Managers and agencies to complete briefs and deliver campaigns.
  • Focusing on market intelligence to review our activities and those of our competitors.
  • Working with multiple agencies (creative & media) on projects and initiatives.
  • Operating in a lateral working culture with colleagues across the department and company.
  • Supporting us with new ideas as to how we could streamline and improve our aftersales process through the use of digitalisation, with the end goal of improving customer experience. 
  • Supporting ongoing business changes due to the increased prevalence of Electric Vehicles from an Aftersales perspective.



Qualifications and experience.

  • Studying towards a bachelor's degree and on track to achieve at least a 2:2. A Business or Marketing subject area is preferable but not essential.
  • A competent IT user, including some knowledge of Microsoft Office software such as Powerpoint and Excel. 
  • Excellent communication skills, both written and verbal.
  • A positive ‘can do’ attitude and a willingness to learn are essential.
  • A Driver's Licence is preferable but not essential. 


Why choose us?

· Great Pay - A competitive annual salary of £21,600, 27 days holiday (pro rata to your contract)and an attractive pension scheme.

· Rewarding Work-Life Balance - Contracted working hours are 37.5 hours a week Monday to Friday, helping you develop a fulfilling work-life balance.

· Exciting Additional Benefits - You will have the opportunity to enjoy other employee benefits including access to our Advantages scheme, giving you access to a range of offers and discounts, and a subsidised on-site restaurant.


What are we responsible for?

·    Supporting you in your training and ensuring you settle into your role and feel welcomed.

·    Working sustainably and ethically.

·    Providing you with the opportunity to bring your own ideas and develop yourself.

·    Ensuring you are happy with your work-life balance and feel as though your contribution to the business is being valued.

·    Encouraging you to develop your soft skills such as creating working relationships, communicating effectively, delivering presentations, and gaining confidence in your own ability, supporting you in both your return to university and your future career.


What do you need to do now?

If this sounds like the opportunity for you then apply today using the link below.

The next stages of the recruiting process could include; online testing, a one-way video interview, and then a face to face, telephone, or virtual interview with the hiring manager. 

Please note:

We operate rolling recruitment. This means we may close the application window earlier than identified if sufficient applications are received, so please apply early to avoid disappointment.

Please ensure that you complete all of the free text questions for your application to be progressed. Please also include a role relevant cover letter, explaining why we should consider you for this position.

To be eligible for this position, you must be returning to your studies for a minimum of 6 months after completion of this placement and be able to provide proof of your legal right to work in the UK if you are not a UK passport holder.  

We are committed to promoting equal opportunities in employment and job applicants will receive equal treatment regardless of gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.

Closing date for applications: Tuesday 30th January 2024

Any further questions? Email us on  

BMW UK, National Sales Company, Farnborough - Marketing, Customer Support - 13 Month Placement (July 2024)

United Kingdom
Legal Entity:
BMW (UK) Ltd.
BMW Group
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