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Aftersales Toronto, Ontario 17.01.2023

ConnectedDrive Intern (12 months)

SPREAD ENTHUSIASM. SHARE YOUR PASSION.Our aftersales teams make a difference every day – through their passion, their business acumen, their communication skills and their instinct for how to make our customers happy. And all of this in an environment that sets no limits to personal development and rewards dedication with appreciation and generous benefits.
Description

BMW Group Canada is looking for a ConnectedDrive Intern for a 12-month term who will be involved in Vehicle Communications and Business Development elements. We are seeking a highly-motivated individual who is passionate about technology and the automotive industry. The ideal candidate will possess a strong technical background, which is supplemented with knowledge of the automotive industry.  The intern will play a key role within the ConnectedDrive team and will support a wide range of projects in the areas of: 

  • Vehicle Communications (Telematics, Navigation)
  • Electronic accessory integration (Bluetooth, Smartphone Integration, BMW Apps)
  • Business Development, Product Development

The tasks/projects taken on by the chosen candidate will allow them to develop their technical and project management skills in a dynamic and fast-paced professional environment.

Specific Responsibilities include:

  • Supporting Retailers across Canada by addressing inquiries and resolving technical issues related to ConnectedDrive Services and customer account management
  • Supporting test and validation of various backend, retailer facing, and customer facing systems and platforms
  • Maintaining various reports which aim to move the business forward
  • Supporting in-vehicle communication validation activities and smartphone app compatibility testing
  • Involvement in testing of Telematics features (Real Time Traffic, Voice Commands, Connected Navigation)
  • Supporting day to day Vehicle Communications and other departmental IT operations
  • Collaborating with other teams (Warranty, IT, Technical, BMW USA, BMW AG) to resolve Retailer issues and address customer concerns
Qualifications
  • University degree
  • A passion for the automotive and consumer electronics industries
  • Attention to detail, ability to prioritize effectively and multitask, willingness to adapt
  • Very strong problem solving and analytical skills
  • Well-developed written and verbal communication skills
  • Strong interpersonal and presentation skills
  • Strong computer skills, including Excel, Word, and PowerPoint
  • Prior automotive experience is an asset, but not required
  • Chosen candidate must possess a valid G2 or higher driver’s license
  • Proficiency in French is an asset

 

Benefits of working at BMW Group Canada include: 

  • An award winning culture.
  • Cutting edge of innovation and creativity.
  • Incredible BMW, MINI and Motorrad employee vehicle/motorcycle programs.
  • Flexible working models.
  • Highly competitive compensation.
  • Performance incentives programs.
  • First-rate health and wellness benefits.
  • World-class office space.
  • Enjoy fresh meals in our amazing fully staffed and subsidized onsite cafeteria.
  • Energize at our fully loaded coffee/tea bar.

 
BMW Group Canada is committed to attracting and retaining a diverse team of associates and creating an inclusive environment. BMW Group Canada does not discriminate against applicants based on race, national or ethnic origin, colour, religion, sex, sexual orientation, gender identity, or disability or any other status or condition protected by applicable federal, provincial or territorial law.


BMW has an accommodation process in place that provides accommodations for employees with disabilities. Accommodations for disabilities in relation to the job selection process are available upon request. If you require a specific accommodation because of a disability or a medical need, or you would like to learn more about our Accessibility policies, provide feedback or request documentation, please contact Accessibility@bmw.ca.

ConnectedDrive Intern (12 months)

20230117
Automotive
Toronto, Ontario
Canada
Legal Entity:
BMW Group Canada
BMW Group
Location:
Toronto, Ontario
Job Field:
Aftersales
Job Id:
2300006J
Publication Date:
17.01.2023
Full-time
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