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Customer Interaction Services China 18.02.2021

Assistant Manager Contract Management

Description

Assist manager to arrange whole team daily  work  and  follow up result of assigned work 

 As interface to keep active communication with team and other departments to ensure all works can be done smoothly

 Maintain accurate customer documents and records, and report any potential risk to manager on time

Monitor, support and evaluate the implementation of assigned team  work, ensuring  task or project  to be implemented within team.

Help manager to maintain accurate customer repayment record in PBOC (ML) and TU (HK) , keep necessary communication with related parties to ensure smooth daily operation.

Help manager to ensure timely and accurate daily Direct Debit (payment) operation and online payment service, contact with banks (ML/HK) and online service provider for related problem solving. DD and online payment set up failure and related problems follow up.

Optimize all related working procedures, discuss with inter-department colleagues to work out a win-win solution. 

Assist to develop and prepare various management reports.

Being backup when manager is on leave/ out of office

Accomplish additional business-related tasks based on business requirements assigned by the line manager

Qualifications

Document management, Banking or Accounting experience preferable.

Knowledge of end user computing skills (Word, Excel, PPT, Visio)

Interpersonal skill, good at commnunication, leading team members to fulfill high quality service.

Fluency in English, Mandarin (required)

Assistant Manager Contract Management

20210218
Automotive
China
Legal Entity:
BMW China Financial Services Ltd.
BMW Group
Location:
China
Job Field:
Customer Interaction Services
Job Id:
200003UY
Publication Date:
18.02.2021
Full-time
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