Intern, Technical Service Electrical or Mechanical & Communication

As an independent group of companies, the BMW Group has a commitment to creativity and breakthrough ideas that goes well beyond the racetrack. In order to continuously create ultimate driving machines, we drive our growth and design excellence by staffing our teams with individuals who are innovative and always looking for the next great idea. If you share our vision and view yourself as an independent, creative thinker, we invite you to join our team in this exceptional role located in Woodcliff Lake, NJ.

This is a full-time internship position for our Spring Rotation, from March 24, 2025 through September 19, 2025 in Woodcliff Lake, NJ.

Support the Technical Service Department for the US-Market in Communication of technical and non-technical information to BMW and MINI dealerships, assisting with various analytical projects, data analysis to report new issues and compile power points for reporting to management or product engineers. Evaluate the service process and work to improve efficiency and create improved forms of information delivery to our customers. There will also be the opportunity to learn about the BMW aftersales processes and tools by working with various teams within Aftersales (Technical Service, Aftersales Business Development, Group University). Furthermore, assisting with the preparation of internal and dealer meetings (up to 200+ participants).
 

Key Responsibilities:

• Quality analysis, evaluation of warranty data and troubleshooting on vehicles

• Organizing the topics for Premium Diagnosis improvement and following up with Munich on various diagnosis and test plan topics (some of the work is performed in our national workshop and includes doing measurements on the vehicles)

• Translate Technical Documentation from German to English

• Assisting with various analytical projects, data analysis to report new issues and compile power points for reporting to management or product engineers

• Communication of technical and non-technical information to BMW and MINI dealerships, e.g. Newsletters, Service Roundtable videos, Podcasts, etc.

Requirements:

• Currently enrolled in a bachelor or master’s degree program at an accredited college or university 

• Possess a minimum cumulative GPA of 3.0 (not just in major)

• Have completed at least 30 college credit hours at time of application 

• Field of study: Electrical or Mechanical Engineering, preferably with a concentration in Automotive

• Must attach a copy of college unofficial transcript

• Ability to work full-time (36.25 hours/week)

• Prior BMW Group experience (applicable to international J1 students only)

• Bi-lingual in English and German

• Understanding of vehicle systems and components

• Basic knowledge of E-mobility, Electronic and/or Powertrain

• Conscientious, responsible, ability to work independently and as a part of a team

• Self-motivated with strong problem-solving, analytical, organizational and multitasking skills

• Must be detail oriented and have the ability to communicate well (verbal and written)

• Microsoft Office skills will be required, specifically advanced Microsoft Excel skills

Join the BMW North America team and enjoy a high-performance Total Rewards package that may include:

• Medical Insurance

  • All with options for $0 Employee contribution

• Paid Time Off in addition to Company paid holidays where eligible

• Hybrid work environment

• Intern Vehicle Lease Program

The hourly rate for Undergraduate students is $29.90

The hourly rate for Graduate students is $36.80

The selected student's academic level will be used to determine the final pay rate. This statement is in accordance with state and local pay disclosure requirements. 

Even more so than the generous compensation and benefits, the culture and values of Shared Services make it the ultimate working environment. These values are Responsibility, Appreciation, Transparency, Trust, and Openness. We allow these values to guide the way we conduct ourselves and our business.

At BMW, we are driven by diversity, equity, and inclusion. We are proud to be an Equal Opportunity Employer and are welcoming of all individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.