Aftersales Service & Warranty Goodwood 11.01.2022

Rolls-Royce Motor Cars - Goodwood - Service Operations - Field Quality & Technical Services - 13 Month Placement (July 2022)

We believe in creating an environment where our placement student really can learn by doing during their time with us and
where they are given their own areas of responsibilities from the start. That’s why our experts treat you as part of the
team from day one, encourage you to bring your own ideas to the table – and give you the opportunity to really show what
you can do.

Service Operations - Field Quality & Technical Services

We are looking for an undergraduate to do a 12 month placement within our Ownership Services, Service Operations
department. You will be based in Goodwood at the home of Rolls Royce working for one of Britain’s leading automotive

The Rolls-Royce Service Operations department provide a range of support functions for our global dealer network in
order to maximise customer satisfaction. You will be working within two of our teams, Field Quality & Technical Services.
Field Quality ensure that quality is maintained for all worldwide vehicles by monitoring and analysing field data raised by
our global dealer network escalating quality topics to engineering and validating robust solutions.

The Technical Services Team at Rolls-Royce Motor Cars are responsible for the creation, implementation and maintenance of all standards and
procedures enabling our worldwide dealer network the capability to service our vehicles whilst preserving an effortless
ownership experience for our customers.

What will you be doing?

  • Analysis of dealer technical support cases looking at trends
  • Supporting the manager with current/new project work
  • Creating monthly internal and external reports
  • Helping to develop and create new processes to support daily tasks
  • Prepare team and department presentations


  • Studying towards a technical related degree
  • Good analytical skills
  • Excellent knowledge of MS office products, especially Excel and PowerPoint
  • Knowledge of SAP an advantage
  • Good communication skills
  • Attention to detail including thorough and precise processing of information
  • Experience of working with databases
  • Passion for the automotive industry

Why choose us?

  • Great Pay – A competitive annual salary of £18,500, 26 days holiday (pro rata to your contract) and a pension scheme as well as a subsided on-site restaurant.
  • Rewarding Work-Life Balance – Contracted working hours are 40 hours a week, helping you develop a fulfilling work-life balance.
  • Exciting Additional Benefits - Throughout your placement you will be supported by our experts and many fellow students and have the opportunity to enjoy other employee benefits.

What do you need to do now?

If this sounds like the opportunity for you then apply today using the link below.

The next stages of the recruiting process could include: online testing, video interview and then a face to face, telephone or virtual interview with the hiring manager. This may be in the form of an assessment centre.

Please note:

We operate rolling recruitment, this means we may close the application window earlier than identified, if sufficient applications are received, so please apply early to avoid disappointment.

Please ensure that you complete all of the free text questions for your application to be progressed, and include a role relevant cover letter, explaining why we should consider you for this position.

To be eligible for this position, you must be returning to your studies, for a minimum of 6 months, after completion of this placement, and be able to provide proof of your legal right to work in the UK, if you are not a UK passport holder.  

We are committed to promoting equal opportunities in employment and job applicants will receive equal treatment regardless of gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

Closing date for applications: Tuesday 18th January 2022

Any further questions? Email us on hr.services.recruitment@bmwgroup.co.uk



Rolls-Royce Motor Cars - Goodwood - Service Operations - Field Quality & Technical Services - 13 Month Placement (July 2022)

United Kingdom
Legal Entity:
Rolls-Royce Motor Cars Ltd.
BMW Group
Job Field:
Aftersales Service & Warranty
Job ID:
Publication Date:
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